Testimonials

Testimonials

At Deer Creek Electric, we pride ourselves in exceptional work, attention to detail and customer service.  We have the highest confidence in our Generac Generators, solar installations and service upgrades. Take a look at our reviews. Here is what our customers had to say about our work!

All fixed and ready to run.

We recently had our Generac generator second year service completed. There was a small oil leak around a hose connection found during the service process by the technician from Deer Creek Electric. All fixed now and ready to run till next service date fall of 2026. we have our generator on an annual service contract so it is always ready when we need it.

Bob G.
York, PA

Professional, curteous, and obviously experienced.

Installation went smoothly and routinely. Crew was professional, curteous, and obviosly experienced. I highly recommend Deer Creek Electronics when you get your Generac.

Dennis S.
York, PA

Didn’t have to wait long.

My unit wouldn’t run it’s weekly test. Didn’t have to wait long for Brian to come and replace the unit’s battery charger and fix the fuse holder. My unit is a dinosaur and I appreciate his willingness to keep it going and not pressuring to install a new unit. When the time comes though, he’ll be contacted.

Tom D.
Seven Valleys, PA

I highly recommend Deer Creek Electric for the purchase and installation of a generator.

The technicians arrived on time and explained the process before starting. They were very personable and conducted themselves in a professional manner. The installation went smoothly and the cleaned up thoroughly every area where they worked. I highly recommend Deer Creek Electric for the purchase and installation of a generator.

Wendy B.
New Freedom, PA

I highly recommend Deer Creek Electric for a Generac generator unit installation and service.

Hello, I want to tell everyone that I highly recommend Deer Creek Electric for a Generac generator unit installation and service. When Brian came to show us his presentation, I was highly impressed with his thorough explanation and knowledge of Generac equipment. I was also impressed to know of his extensive parts warehouse to be able to respond with any parts that might be needed for service or repair. Also, any time I call Deer Creek all of the employees respond with a friendly attitude and are very professional! Any time I had a need for them to respond to solve an issue, they have always gone above and beyond to resolve the issue.

Don W.
Hanover, PA

I am truly thankful that I went with Deer Creek Electric.

I live in an area which unfortunately has many power outages. Recently, our generator shut off during a power outage caused by a failed oil hose clamp. Deer Creek Electric came out to repair the hose and cleaned up the generator. A few weeks later, we had another power outage and discovered that we had another oil clamp failure. At this time, Brian, the owner of Deer Creek Electric, came out to investigate the problem. He checked the oil pressure and found it to be excessively high. This led him to check the compression on both cylinders where he discovered an unusual variation. He contacted Generac and discussed the situation. Brian and Generac both agreed that the engine needed to be replaced. Brian immediately ordered a new engine and repaired my generator to a temporary working condition. He also informed me that due to the inconveniences without power, he was going to ask Generac to extend my warranty. The engine arrived, was replaced and an extensive cleanup was performed. To my surprise, the warranty was extended. I thought this gesture was beyond my expectation. I am truly thankful that I went with Deer Creek Electric.

Jeff K.
Dover, PA

Very knowledgeable and professional.

I would give Deer Creek Electric a five-star rating. This company is very knowledgeable and professional. If any problem occurs with our Generac, they are very responsive.

Ilene K.
Dover, PA

Great company!

I bought my house with the Generac generator already installed by the previous owners. It’s great to have the piece of mind knowing that I’ll always have power. Deer Creek Electric provides great customer service and they are very quick to get to my house when any issues arise. Great company!

Cish60

I would highly recommend their company for services.

We recently purchased and installed our Standby Generac through Deep Creek Electric. Customer service through them was excellent from the initial consultation to the service representatives educating us on using it to coordination of hook up service schedules, permits and more. Quality skills, conversations with office staff and consistency with doing what they said made us satisfied customers. I would highly recommend their company for services.

Angela W.
Parkton, MD

Amazing company to do business with

Deer creek Electric is an amazing company to do business with. The whole team is professional, organized, and easy to communicate with. Their attention to detail is mind-blowing! Everybody is extremely knowledgeable and passionate regarding the work they perform. Thank you Brian, Karen, Noah and Caleb…we are so pleased with everything you have done for us!

Vickie P
York, PA

We are very pleased with Deer Creek Electric.

We are very pleased with Deer Creek Electric. They are very quick to respond with any issues and we will absolutely continue to do business with them. I definitely recommend them for generator installation and any service. Brian was very polite and a pleasure to talk to while he was at our home.

Kraig S.
York, PA

Wonderful investment! Worked perfectly.

Had multiple long (+2 hours) power outages in a year. Last night with new all house generator installed by Deer Creek, lost power. About a 2.5 to 3 second delay and it fired up. Everyone else around was dark. After everything restarted, I was watching the history channel and opening my refrigerator (because I can). Wonderful investment! Worked perfectly.

Scott B.
York, PA

Everyone I worked with was professional and I would absolutely use them again.

Our 10kw generator recently stopped operating. I had another company come out to look at it and they provided me with two options, either buy a new one (which they of course had in stock and could install immediately for $8,500), or replace the engine for $3,500. Wanting a second opinion, I called Deer Creek to come look at it and they determined the engine could be fixed for about $1,300. They could’ve fed me the same line as the original company, but they didn’t. I greatly appreciated their honest assessment. Everyone I worked with was professional and I would absolutely use them again.

Chris B.
Baldwin, MD

Deer Creek Electric was honest, upfront and respectful!

From start (coming into our home for an estimate) to finish (installation the of our new Generac generator), Deer Creek Electric was honest, upfront and respectful! Thank you for not only your professional and curious employees, but for your integrity which is rare in a company these days. A special thank you to the installers (Noah and Caleb) that in my opinion are assets to the company! Without hesitation, this is a 10 star company and will get our recommendations for years to come! Thanks again!

Diane B.
York, PA

You can’t go wrong with Deer Creek.

Had excellent service from Brian and his staff. I had a major problem with my Generator. Brian gave me several options and I got the one best for me. You can’t go wrong with Deer Creek. 5 stars.

John T.
Brogue, PA

Very professional and attentive.

Very professional and attentive.

Denise M.
York, PA

Fantastic all around!

In 2021 my wife and I put an order in for a generator. I deployed that fall and in January of 2022 the generator was installed. The team that was installing it was fantastic and understanding that my wife was running the household by herself with all the children. They were cognizant of time, respectful of the property and mindful of making messes. I believe they truly went above and beyond. I came home in the fall of 2022 and have used Deer Creek Electric for other services. They are pleasant and helpful from the initial call until the job is done. Thank you!

Oliver Crsip
Mechanicsburg, PA

I cannot say enough good things about DCE

My family and I live in an area that experiences frequent power outages throughout the year, so we decided to have a whole house generator installed. We researched dealers/installers in and around our area and decided to go with Deer Creek Electric (DCE). Choosing DCE was one of the best decisions we made during this adventure. The entire process from beginning to end was extremely easy and completely stress free.

The owner of Deer Creek Electric, Mr. Samples, came to our home for a consultation and listened to our wants and needs for a whole house generator. He was completely professional, not pushy by any stretch, and didn’t try to sell us on more expensive units we didn’t need. He explained which units would be most beneficial for what we wanted the generator to run should we lose power. In addition, he was extremely patient, answered all of our questions and concerns, and walked us through the entire process from beginning to end. By the time he left our home, we had already decided on a unit and ready to schedule the installation.

Everyone from the office staff to the installers at Deer Creek Electric were extremely professional and a real pleasure to work with. We were kept completely informed throughout the entire process and DCE handled everything from the paperwork, registering our product, and even working with the gas company (because we needed a bigger meter). I cannot say enough good things about DCE and highly recommend them to neighbors and friends looking to have a Generac Whole House Generator installed and for electrical work as well.

Brent I.
York, PA

I am truly impressed with this company and recommend them highly if you’re looking for a whole house generator.

I received three estimates to have a Generac 20 kw whole house generator installed at my home in New Oxford, PA approximately one year ago. Brian Samples, the owner of this company, inspected my house and presented me with an estimate that was dramatically more detailed and professional than either of the other two companies. Plus, his price was a few hundred dollars lower. I checked his references and agreed to the work. A month or two later, Jamie and his crew arrived and completed the installation in a very timely and efficient manner. The final price was exactly as shown on the estimate. Since then, the electricity in our neighborhood has failed twice, for a few hours each time. In each case, the generator kicked in and operated exactly as it was supposed to. Brian and Jamie addressed the few maintenance concerns that I’ve had with the equipment very quickly. I am truly impressed with this company and recommend them highly if you’re looking for a whole house generator.

Joe A.
New Oxford, PA

Exceptional Service

I had an unfortunate issue that was an emergency situation. I needed immediate service and could not wait at some major damage and Brian and his crew stepped up to the plate and hit a home run with the massive damage I had. They actually worked through the day got everything done and my electric service got turned back on within a very reasonable amount of time. I would highly recommend them to anybody for all your electrical needs

David M
Jacobus

Excellent Service, Quality Work

Deer Creek Electric has been servicing our Generac generator for several years. Always on schedule with professional staff. Recently, we needed several “general” electric jobs completed at the house. Keith came down on a Saturday and spent several hours (with me hovering) completing each job. Can’t say how much we appreciate his attention to detail the high quality of his work and of course a pleasant conversation as he went through each job. You may have to wait a bit to get on their schedule, but it’s well worth the wait. Thanks Brian and Keith!

Mark Gabriele
Westminster, MD

Excellent experience through the whole process.

All employees made it an excellent experience through the whole process.

Carrie M.
Dover, PA

Exceptional service

We have recently purchased our home about a year ago. We have been having some issues with some electrical stuff in relation to our generator and dryer. Brian came out and personally saw to it that he help fix the problem for us. It has made our transition to our new home much nicer! We are very grateful!

Rebecca H.
Red lion, Pa

“EXCEPTIONAL SERVICE”

This has been by far the best service I have ever had from a company! Thank you Brian, Jenna, Jamie, and Noah…for the great job, always courteous, professional and very knowledgeable. Deer Creek Electric is “TRULY” a prime example on how every company should be from start to finish! Highly recommend

Stephanie Waterstradt
Seven Valleys

Great Crew!

Great crew! These folks were VERY accommodating!

Tanya C.
Seven Valleys, PA

Thoroughly pleased!

I am thoroughly please with your services, your follow up, and all of your representatives. I would highly recommend your company to anyone! I look forward to continuing a relationship. GREAT JOB!

Susan M.
Stewartstown, PA

Excellent service!

Excellent service! Very professional. Very helpful! I thank you!

Jane B.
East Berlin, PA

Great to work with!

The deer creek staff has been terrific! The owner, instillation staff, and the office personnel have all been great to work with! Thank you deer creek!

Bill & Diane G.
Red Lion, PA

Great personnel.

Great job! Great personnel!

Carolyn B.
Brogue, PA

Would recommend.

Nice Job! I would recommend to anyone!

Robert S.
Dover, PA

Very pleased with the quality of work!

I was very pleased with the quality of work done by each of the employees I was in contact with. Everyone was VERY professional at their job.

Peter S.
York, PA

Pleasure to do business.

Your employees have been professional and respectful! It has been a pleasure to do business with Deer Creek Electric! Thanks!

Terezia M.
Dover, PA

Expertly & professionally complete!

All activities were expertly and professionally complete. Excellent work!

Cal R.
Harrisburg, PA

Thank you!

Thank you for the work you performed!

Harry B.
Manchester, PA

Perfect job done!

I’ve never had a more professional job done! This was a perfect job done!

Randy R.
York, PA

Very Professional.

The team was very professional and neat!

Ken E.
York, PA

Professional!

On time, courteous, and professional!

John T.
York, PA

Very pleased.

I was very pleased with your service.

Stephen D.
York, PA

Thorough & Polite.

The crew was VERY thorough and polite.

Paula K.
Harrisburg, PA

Very satisfied

Very satisfied with the work that was done at our residence!

Ronald & Diane S.
Brogue, PA

Highly recommended!

Highly recommended to anyone!

Mike W.
Millerstown, PA

Pleasure to work with!

Dana and the men doing the job are a pleasure to work with! Thank you for your job!

Rick & Pam J.
Windsor, PA

I’m very happy!

The project went well and I’m happy. The only thing I would offer for improvements is that if there could be more communication during the instillation phase.

Robert J.
Hanover, PA

The install went VERY well and it looks GREAT!

Thank you very much! The install went VERY well and looks GREAT! I’m ready to see this generator perform when needed! Thank you!

Gary M.
York, PA

The electrical inspector gave them a huge thumbs up!

The workmen did a great job! The electrical inspector gave them a huge thumbs up!

Jeri M.
Dallastown, PA

I Am Very Satisfied!

I am very satisfied! You did a really nice job! Thank you!

Kevin & Judy S.
Taneytown, MD

I would recommend Deer Creek Electric without hesitation!

Deer Creek Electric was very responsive to our needs and kept their appointment! I would recommend Deer Creek Electric without hesitation. Brian did an excellent job guiding us through the entire process!

Morton & Ruth F.
York, PA

You all get an excellent rating!!!

From the sales person, to the last guy out of the driveway- you all get an excellent rating!!!

Larry & Jane S.
York, PA

We were really glad we had hot water

We were without electric for about twelve hours and the generator worked perfectly. We were really glad we had hot water, heat, T.V., etc…

Judy & Gary G.
York, PA

“Wish they all looked like that…”

Job very well done. The propane delivery man commented “Wish they all looked like that…”

Barry & Jean G.
Glen Rock, PA

The right choice for our home.

The proposed solution was the right choice for our home. Your installer did a great job setting up the product. Our generator works great. We are VERY HAPPY with our purchase.

Jack & Amy R.
York, PA

Polite

They were polite and explained things that they were doing.

Lester & Marie K.
Brogue, PA

Quite Happy!

I was quite happy with Deer Creek Electrics work. Everything was great except the fact of my gas company (BG&E) taking forever to take care of their end of the process.

Rodney & Alexis L.
Havre De Grace, MD

They were Great!

The guys doing the work were 5 STARS, they were GREAT!!! The price on the work was a little high, so I took a half point for that.

Dan & Nancy C
Port Deposit, MD

Very clean, nice looking install.

Very clean, nice looking install. Friendly installers.

Mark & Barbara H
York, PA

Electric Receptacle Not Working

Mr. Samples was courteous, knowledgeable, and prompt. Repaired the problem. Also, recommended some update of safety measures in accordance of observation. I would recommend Deer Creek Electric to any resident needing repair service or updates. Thank you.

Doreen B.
Brogue, PA

Deer Creek Electric

I was very pleased with your service. Your serviceman was very nice, and he knew his job and did it well. I would give Deer Creek Electric a great recommendation.

 

Dean J.
Felton, PA

Ice Storm Damage

On Sunday, December 16, 2007 my outside electric service sustained serious damage due to an ice storm & fallen tree. I immediately placed a call to “Deer Creek Electric” (at 4 a.m.) & left a message for Brian Samples describing the damage. Upon responding to my call, Brian arrived at my home by mid-morning to begin repairs. Under very difficult conditions, by mid-afternoon Brian had my electric service repaired & connected my service on a temporary basis so I maintained power until met-ed arrived two days later to restore their damaged facilities. Brian’s concern, compassion & reaction to my situation was & still is very much appreciated by my wife & me. Thank you Brian for a job well done in such a professional & efficient manner!

Chuck F.
York Twp, PA