On Sunday, December 16, 2007 my outside electric service sustained serious damage due to an ice storm & fallen tree. I immediately placed a call to “Deer Creek Electric” (at 4 a.m.) & left a message for Brian Samples describing the damage. Upon responding to my call, Brian arrived at my home by mid-morning to begin repairs. Under very difficult conditions, by mid-afternoon Brian had my electric service repaired & connected my service on a temporary basis so I maintained power until met-ed arrived two days later to restore their damaged facilities. Brian’s concern, compassion & reaction to my situation was & still is very much appreciated by my wife & me. Thank you Brian for a job well done in such a professional & efficient manner!